We recognised that we needed the assistance of an industry expert. Bob Armstrong generously offered his services free of charge to our Business Development Team and provided a full day training session on Time Management and Relationship Development. Bob is certainly a wealth of knowledge in this area and succinctly delivers his golden rules for success. His course was well delivered, simple to follow and entertaining. Bob left our team with enthusiasm to get going and some simple key points that remain in our conversation today. These are that our relationships are our most important asset and time management is golden.
Company Director, Adelaide
Bob, I wanted to thank you for your attendance at our recent Educator Conference in Mt. Gambier.
The Sales Training session you delivered to our staff was very well structured and took into account the specific needs of our staff and organisation. My observation was that you quickly established a connection with participants and demonstrated a good understanding of the challenges they face on a day to day basis.
The feedback we received from participants with respect to your session was excellent. Many said that they had picked up new skills and strategies which they would apply back at work.
Others admitted to feeling some scepticism prior to the session on how relevant sales training would be to them. Their feedback indicated that you quickly demonstrated the relevance and provided them with knowledge and skills they could utilise immediately.
Thank you for taking the time to understand our business needs before you developed your session, and then tailoring the session appropriately.
I appreciate your offer to continue mentoring those staff who would most benefit from your skills and experience in sales.
I and my staff look forward to working with you again.
CEO, Life Education SA, Adelaide
Bob, thank you for your time and attention in training TLC’s admin team. As a small team, we work side by side and, at times, find that we are running to keep ahead of the workload.
Your insight as an outsider to the organisation provided the administration team with a view of their role and the affects of their performance on the image of our business. Your knowledge and passion for sharing your sales and service approach is valued.
Principal, Training for Learning Company, Adelaide
He went to considerable work planning and organising our sales training day, and the content and delivery were first class. It was not that the material was new or complicated. Most sales tools are simple; it is the right behaviours and the discipline that make the difference. The way it was presented, however, was fresh, and feedback from my Managers was very positive. In fact, one mentioned that he obtained more out of this one day than any other sales training he’d had. I really wanted to make the point that you have a valuable resource that can be used not only for sales training, but for personal development, leadership, goal setting, etc.
State Manager, International Business, Melbourne